Privacy Policy

We value the privacy of our users and our privacy policy aims at maintaining the highest standards for customer information as well details of their personal data and transactions.

The term “Personal information” as used in the context of this application means any information that can be used by itself to uniquely identify, contact, or locate a person. It can also be identified as the information available from other sources to uniquely identify an individual. For the purpose of this privacy policy, the personal information may include sensitive personal data or information about the user.

Collection of personal details

The major types of personal information we need includes details like name, contact number, email address etc. This information is kept confidential and we don’t sell or trade such information to any third party.

Disclosure of personal information

The information may be collected for a variety of reasons such as identity verification, invoice generation, provide better services, and resolve any issues associated with the use of the services and to prevent any fraudulent or criminal activities. Moreover, such information is also used to measure interest in our products, problems associated with online buying and selling of the products like building materials and home decor as well as customising the user experience.

Note: Our privacy policy is subject to change at any time without notice.

By using this application, you agree to all terms & conditions as mentioned in this privacy policy.

We may share your personal data with Government agencies or other authorised Law Enforcement Agencies (LEAs) for the purpose of identity verification and prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences.

Security of Personal data

In order to maintain the privacy of the user, we take adequate security measures, practices and procedures. For this, we have included in the application all kinds of technical, operational, managerial and physical security controls to protect personal data of users from unauthorised access and disclosure. Furthermore, our security practices and procedures ensure limited access to personal data and that too on a need basis only. Further, our employees are bound by Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of user’s personal data. We take proper measures to protect the personal details of the user against hacking and other cyber security issues.

Communication of information

The user will be communicated through the email and mobile number that have been specified by them. As part of our privacy policy, we will never share your email address with any third party. The email address and contact number are primarily used to send communications related to products and services that you have booked and include but not limited to information related to payment made for the product & services taken. Any promotional offers and information that can be of user’s interest are also communicated via email id and contact number. The above communication can be done through the medium of SMS, Email, Whatsapp or over phone calls.

Location Sharing

The app requires that users should provide permission regarding the background location so that accurate and correct location can be determined and real-time location can be shared.

Floret reserves the right to change or modify the Privacy Policy at any time, as and when needed. Therefore, we request users to regularly check the app for any change in information of the said privacy policy.